Tester Walkthrough — Search

1 · Open Search and see the idle prompt

Steps: While logged in, tap the search icon (magnifying glass) in the top navigation bar.

What you should see: At the top, a two-tab bar, OFFLINE (selected) and ONLINE. Directly under it, a white search box with its own leading magnifying-glass icon (inside the box, left of the placeholder text "Search content on this device …"). Below that, an "Offline Search" prompt with a magnifying-glass icon and the subtitle "Find content saved on this device, with or without a connection". There is no list of shortcut links (Flight Finder, KCM, Member Resources, My MEC) below it — those were removed. Once you type something, an × clear button appears at the right edge of the box — tapping it empties the box and returns you to this idle state (same clear affordance as the search boxes on KCM Airlines and the International Directory).

2 · Search for something real and get real matches

Steps: Type a term you know exists in content you (or the app's background warm-up) have already loaded — e.g. jumpseat — into the search box.

What you should see: Results appear as you stop typing (results are debounced, not instant per keystroke) — real titles and excerpts, grouped under a section header per content type (for jumpseat today that's COMMITTEE, DOCUMENT, JUMPSEAT POLICY, and further down NOTIFICATION), sections in alphabetical order. This is genuine indexed content, not a fixed sample set — try a different real term (an airport name, a notification headline you remember) and the results (and which section headers appear) should change accordingly. Exactly which groups and how many results appear will drift over time as real content changes — that's expected; what matters is that results are real and grouped, not a fixed set.

3 · Open the filter, deselect a category, and confirm results narrow

Steps: Tap the sliders icon in the top-right of the Search title bar to open the filter. The boxes are the real areas currently indexed for search (12 today — ALPA Feed, Documents, Flight Search, In Case of Accident, International Directory, Jumpseat, KCM, MEC Feed, MEC/LEC, Member Resources, Navigation, Notifications), and every box starts checked. Uncheck everything except Documents.

ALPA Feed and MEC Feed (2026-09-09) replaced a single combined "Dynamic Feed" category found not user-friendly live — see Check 11.

What you should see: Any number of boxes can be unchecked independently (not one-at-a-time like a radio button). Tap APPLY to close the modal — the sliders icon in the title bar now shows a small badge with the number of categories still included (not the number you unchecked). Search again (e.g. document): with only Documents checked you get just the Documents section; re-open the filter and check KCM back on and a KCM match reappears too — the filter genuinely narrows local results by category, it's not cosmetic. Tap clear to reset back to every category selected (the default), not to none.

The "Only" shortcut: each row also carries its own ONLY pill to its right — tapping it checks that one category and unchecks every other in a single tap, instead of unchecking each one by hand. It's a shortcut for the same multiselect state Check 3 already covers, not a separate mode: after tapping ONLY on a row you can still hand-toggle other boxes back on, and clear still resets every box to checked the same way.

Documents isolated via its ONLY pill, then searching MEC — the filter badge reads 1 and only the DOCUMENT section appears. Every filter category (12 today) was walked this same way while live-verifying this pass — see the TLDR and Check 11.

4 · Search for something that genuinely doesn't exist

Steps: Type a nonsense term unlikely to match anything, e.g. zzznomatch.

What you should see: A "No Results" empty state with the subtitle "Nothing matched "zzznomatch"" — the exact term you typed appears in the message.

5 · Tap a result and confirm it opens real content

Steps: Search for a term that returns a Document result (e.g. jumpseat, per Check 2), then tap that row.

What you should see: You're taken to the real document, not a placeholder or an error — the title bar shows the document's own title and its actual content renders below. (You may see a one-time "Download Documents for Offline Access?" prompt the first time you open any document — that's an unrelated document-cache feature, not part of search; Not Now/Enable either way, then confirm the document itself is showing.) A Notification result instead opens that notification's detail page.

KCM Airport's full path goes one step further than a plain detail page — its cached airport map is itself tappable ("Tap to view full screen" beneath it), opening a dedicated full-screen viewer with its own close button (×, top-right). While the map is full screen, the page's own back chevron is intentionally hidden rather than shown-but-inert — the only way out is the × or the system back gesture, both of which return you to the same detail page underneath, unchanged.

KCM Airport detail page, opened from a Search result

Full-screen map, reached by tapping the map (or its caption)

6 · Collapse and re-expand a result section

Steps: With multiple result sections showing (a broad term like a single letter usually returns several — see Check 2), tap a section header that has more than one result under it — it carries a caret (searching jumpseat, COMMITTEE, DOCUMENT, and JUMPSEAT POLICY all qualify today). A section with exactly one result shows a plain header with no caret — that's intentional, not a bug (nothing useful to collapse down to a single row); for the same jumpseat query, NOTIFICATION is currently that single-item example.

What you should see: Tapping a multi-item section's header hides its rows and rotates the caret to point down; every other section stays exactly as it was — collapsing one section doesn't affect the others. Tap the same header again and its rows reappear, caret pointing up. Single-item sections (like NOTIFICATION here) never show a caret and can't be tapped to collapse, regardless of how many other sections are open or closed. Which specific groups are multi- vs. single-item will shift over time as real content changes — the caret-vs-plain-header rule is what to verify, not the exact group names.

7 · Tap an Event, Company Contact, Hotel, or Committee result and confirm the contact card

Steps: Search for a broad term like a single letter (if your account is MEC-affiliated), scroll to the EVENT, COMPANY CONTACT, HOTEL, or COMMITTEE section, and tap a row.

Hotel — no role line, phone + website link (Hotel Contact)

Committee — no role line, phone only (Committee Contact)

What you should see: A small in-page modal opens over the results (not a navigation) — a header naming which list this came from (MEC EVENT, LEC EVENT, COMPANY CONTACT, HOTEL CONTACT, or COMMITTEE CONTACT), then the name and whichever of role/email/phone/link the underlying record actually has — a role line only appears for Company Contact/Hotel (Committee and Event never show one), and an Event additionally shows its date above the role line, since it's the one type with both. A record missing some of these just omits that line entirely (a record with none of email/phone/link is still shown for an Event, but excluded from search results altogether for Company Contact/Hotel/Committee — nothing to tap on for those without at least one). Whichever email/phone/link line is shown is a real link, not plain text — tap an email line and the Mail app (or its picker) opens addressed to it; tap a phone line and the Phone app opens ready to dial; tap a link line (Hotel's website, a Committee's link) and it opens in the system browser, not inside the app. Tap CLOSE to dismiss the card and return to the same result list — your search term, filter, and section-collapse state are unaffected by opening and closing it.

8 · Tap a Call to Action result and confirm the auto-login web view

Steps: Search for a broad term like a single letter, scroll to the CALL TO ACTION section (Member Resources advocacy links, e.g. "Tell Congress: ..."), and tap a row.

What you should see: A full-screen web view opens over the app (not the same inline document viewer Check 5 uses) — this is the distinct IAuthenticatedWebView path Call to Action links always take, matching AdvocacyPage.OpenCallToActionAsync's existing behavior, since these destinations need an authenticated session handed to them. You'll typically see the "My ALPA Login" form flash briefly while auto-login runs, then land on the actual advocacy action page. A close/back control lets you return to the same Search result list afterward, with your search term and filter intact.

9 · Tap a Menu Item result and confirm it deep-links to the real page

Steps: Search for a broad term like a single letter, scroll to the MENU ITEM section (app navigation entries, e.g. "ALPA Int'l Comms"), and tap a row.

What you should see: You land on the actual in-app page the menu entry names (e.g. tapping "ALPA Int'l Comms" opens the real Internal Comms list) — not a placeholder, not the generic result excerpt. Unlike every other content type, a Menu Item's underlying value isn't a route or a plain URL — it's a server-supplied Shell page name (e.g. "AdvocacyPage") that DeepLinkResolver translates to a real Blazor route at tap time, since that translation can only happen in the Presentation layer. That's an implementation detail, not something you can see directly, but it's why this gets its own check rather than folding into Check 5.

10 · Relaunch the app and confirm search is immediately usable, not blocked again

Steps: With Search already indexed once this install (i.e. not your very first login — see "Before you start"), fully close the app (swipe it away, or kill/relaunch it) and reopen it. As soon as the app is back up, tap the search icon and look at the field and the notice under the search box before waiting the usual minute.

What you should see: The search field is already enabled (not greyed out), and any notice under it reads "Refreshing search results…", not "Preparing search results…" — small and non-blocking, not the "Getting Ready" full-page placeholder from Check 1's first-ever-login case. Type a real term right away (don't wait) and you get real results immediately, from whatever was already indexed before the relaunch — the notice clears on its own a few seconds later once this session's own fresh copy finishes loading, with no page reload and without disturbing your search term or results.

What you should see: real, correctly-grouped results (here Jumpseat Policy/KCM Airport for JFK; which groups appear depends on your MEC) while the "Refreshing…" notice is still visible — the field being enabled during a refresh isn't cosmetic, it actually answers queries against the pre-relaunch index.

11 · ALPA Feed / MEC Feed content renders with the feed's real component and CSS, and navigates correctly

Steps: Open the filter, tap ONLY on the ALPA Feed row, tap APPLY, then search a term you know matches a Home feed card's title (e.g. Resources matches "Member Resources"/"Volunteer Resources"). ALPA Feed is the one global site every member sees regardless of MEC/LEC; MEC Feed (steps below) is a member's own MEC/LEC site — a single combined "Dynamic Feed" category covering both was tried first but found not user-friendly live (2026-09-09), so this became two separate filter categories instead.

What you should see: A FEED CARD section whose rows look exactly like the same cards on Home — the card's own layout (a card with an image shows its thumbnail; a button shows its label), not a plain title/excerpt row like every other content type. Each row is the feed's own component (small card, icon card, button, hero card) with its own page's colours and type, inset like the other result rows, not a lookalike built specifically for search.

Then: Tap one of the Feed Card results.

What you should see: You land on the exact same destination tapping that same card from Home would open (here, the real "Member Resources" page with its own content list) — not a placeholder, not an unresolved link.

Then: Open the filter again, tap ONLY on the MEC Feed row this time, tap APPLY, and search a term from your own MEC's feed (e.g. soar on a United account, hotline on a Delta account). Reset the filter to all categories afterwards.

What you should see: Only cards and buttons from your own MEC/LEC site, none from the global site (on a United account, soar shows the SOAR cards but not the global United SOAR button). An account whose own site has nothing matching shows No Results, as in Check 4.

12 · Switch between the Offline and Online tabs

Steps: On the Search screen, tap ONLINE in the tab bar above the search box, then tap OFFLINE.

What you should see: The tapped tab turns blue and the other goes white, the same pill toggle as Alerts / Flight Finder on Notifications. OFFLINE searches content saved on this device and works with or without a connection; ONLINE is the ALPA website search. On ONLINE the search box placeholder becomes "Search ALPA online …", the filter button at the top right disappears until an online search answers, and the body reads "Online Search" / "Search ALPA's website — pages and documents open signed in." Typing on ONLINE runs an online search (Check 18), not an Offline one. Switching back to OFFLINE restores "Search content on this device …", the filter button, and your previous results. Each tab keeps its own text: what you typed on ONLINE does not change the Offline box or its results. If you leave Search while on ONLINE (for example, the bell icon) and press back, you return to ONLINE, not OFFLINE.

13 · Feed buttons and cards are searchable, shown once, look like their page, and only if you can see them on Home

Steps: On a Delta (DAL) test account, search hotline, pan, dart, contract, soar, upa27 and pps. Then, on a United (UAL) account, search soar, upa27, pan and dart.

DAL, hotline

DAL, pan

DAL, dart

UAL, soar

What you should see:

• Drawn like their own page: each feed row has the colours, icon and type it has on the page it comes from (on DAL, Delta Safety Hotline has a red icon box with a white phone glyph and condensed capitals; buttons have their fill and a white label), and sits inset from the screen edges like the other result rows.
• DAL hotline: the orange CALL EMERGENCY HOTLINE button and the two Delta hotline cards.
• DAL pan: DELTA PAN: 888-4-DAL-PAN and Talk with a PAN Volunteer Now, and no other airline's line (no United SOAR, FedEx PATH or JetBlue PAN/PPS).
• DAL dart: one THROW A DART button, although Delta's site places it on many pages (the DART tile is a different card).
• DAL contract: Delta's Contract 2026 hero and contract cards; no United negotiations (UPA27) card. soar, upa27 and pps show no feed results.
• UAL: soar shows United SOAR and United's SOAR cards in United's colours; upa27 shows the UPA27 cards; pan shows no feed card; dart shows No Results.

Offline: with results already seen online, turn the network off, fully close the app, reopen it and search contract and hotline again.

Offline: photos and icons from the device

After a sign-out clear: photos gone, icons stay

What you should see: The same feed rows as online, including your own MEC's (they come from the copy saved on the device), with their photos and icons. After the image cache's Clear (sign-out only) (Page Readiness → Image Cache), searched offline again: photo cards show without their photo and without a broken-image icon, and icon boxes still show their glyph.

14 · Offline, a document that isn't saved on the device

Steps: Online, open one document from Search (e.g. Canadian Limits: 2026 & 2025) so it is saved on the device. Turn the network off, fully close the app, reopen it and search limits. Tap a document labelled Not available offline (e.g. IRS Limits: 2026 & 2025), then tap TRY AGAIN. Go back and tap the document you opened online. Finally turn the network back on and open the labelled document again.

Offline: documents not on the device are labelled

Tapping one offline

What you should see: Offline, Document results that are not saved on the device are dimmed and read Not available offline; the one you opened online looks normal. Tapping a labelled one shows This document isn't saved on this device. It will open when you're back online. with TRY AGAIN, with no download prompt and no browser; TRY AGAIN does nothing until the connection is back. The saved document opens offline. Back online, the labels are gone and the document opens.

15 · A person on your MEC page shows as one contact card

Steps: On a Delta (DAL) account, open DAL MEC and note a person in a contact section (e.g. Pat Example, Chair, under MEC Representatives). Open Search on the Offline tab and search their last name. Then search a short fragment that matches several people (e.g. sha).

One role: the line above the card names its council

Several people: each card under its own roster

What you should see: One Contact result per person, drawn as on the MEC page, with the email and phone in the page's colour, each tappable. There is no separate Representative result. A person with a preferred name shows it, as the MEC page does (e.g. Rob for Robert), and searching their legal first name still finds them.

• A person with one role (as in both screenshots) keeps the page's card: role above the name, the name in the page's heading style. The line above the card names where the role comes from: the committee or council (e.g. Delta MEC Administration, Delta Council 66).
• A person with several roles is still one card, drawn differently: their name first, then one line per role, each naming its own committee or council, with no line above the card (see Check 16).

Order (AB#2840): the Contact results follow the page: each person where they first appear on your MEC's pages, and within a roster the roster's own order: officers first (Chair titles, any subject chair such as Safety Chair included, then Vice Chair, Secretary, Treasurer and Executive Administrator), then Captain Representatives, then First Officer Representatives, then everyone else by last name. A title written Vice-Chair or Secretary/Treasurer ranks with Vice Chair or Secretary-Treasurer. A committee whose name is missing from the committee data is named by its code (e.g. UALLEC00099), the same as its heading on the page.

16 · A person with several roles is one card listing each role

Steps: On your MEC's pages, find a person listed in two places (for example a committee chair who is also on another committee's roster, or an LEC rep who also sits on a committee). Open Search on the Offline tab and search their last name. Then search one of their titles together with their last name (e.g. vice chair and the surname), and the name of the second committee on its own. If your test content has a contact section shown only to another MEC, search a person listed there and in a section you can see.

Screenshots for this check are still to be taken.

What you should see:

• One card for the person, never two: the name first, then one line per role in role order (national offices first, then MEC officer roles, then LEC representative roles, then committee roles; within each, Chair, Vice Chair, Secretary, Treasurer, Executive Administrator, Captain Representative, First Officer Representative, then other titles), each line showing the title and the committee or council that lists it. A screen reader reads the name, then the roles.
• A title whose committee only repeats it (e.g. Executive Administrator from Executive Administrator (EA)) shows the title alone.
• Searching the name, any of their titles with the name, or any committee that lists them finds the same card. Searching a committee's name also shows that committee's own Committee result (its email, phone and link); that is expected.
• A role in a section your MEC can't see is not on the card, and searching a word that only that role contains does not find the person.
• Two different people who share a name show as two cards.
• On the roster page itself, someone a committee lists twice is one card there too: their name, then each title they hold on that committee, without the committee's name (the heading shows it).

17 · An MEC officer or LEC rep reads "Chair | Captain Rep"

Steps: On your MEC's pages, find a section that lists your LEC reps, or your MEC officers once your MEC's officers section has been moved onto the officer data (MecReps, AB#2840). Note a rep whose card shows two roles on one line. Open Search on the Offline tab and search their last name, then their seat in full (e.g. captain representative) and shortened (captain rep).

Screenshots for this check are still to be taken.

What you should see:

• The rep's card reads office | seat on one line, e.g. Chair | Captain Rep, the same on the page, on the LEC roster page, in Search and in Favorites. "Representative" shows as "Rep" on rep lines only; a committee roster's titles and every committee or council name are shown as written. A screen reader reads "Chair, Captain Rep".
• A rep with no seat, or whose seat only repeats the office, shows the office alone; the data's "N/A" or "None" is never shown. A rep who holds no office ("No Office Held") shows their seat alone, e.g. "First Officer Rep", and is ordered as that seat.
• Reps are ordered by their office (Chair, Vice Chair, Secretary, Treasurer, Executive Administrator, then everyone else); the seat never moves anyone.
• Searching the seat, in full or shortened, finds the card. An officer's line names the MEC (e.g. UAL MEC) and comes first on the card; a rep line names the council.
• An LEC reps section lists only your own council's reps.
• An MEC officer who is also one of your council's reps shows their seat on the officer line too, e.g. Chair | Captain Rep named UAL MEC, taken from their rep record; searching that seat finds them even when your pages have no LEC reps section. In a single-council MEC (e.g. CKS) every officer who holds a seat shows it. In an MEC with several councils, an officer from another council shows the office alone: your council's rep list doesn't include them, and that is expected. The older reps screen (My Pilot Group, MEC Reps) shows the same seat under the officer's office.

18 · Search ALPA online and open a result signed in

Steps: Signed in, open Search, tap ONLINE, and search contract. Scroll to the bottom of the list. Tap a result that is a PDF.

What you should see: A count (e.g. 7,565 RESULTS) above rows from ALPA's website for your MEC, the matched words in bold. Ten rows load first; more load by themselves as you near the bottom, with "Loading more results…" while they come. A tapped result opens in the in-app browser already signed in, including member-only documents. Signed out, the tab reads Sign In to Search Online. If sign-in brought no search token (a temporary failure), the tab reads Online Search Unavailable. A staff or guest account with no MEC to search sees no Offline / Online tabs at all, only the Offline search.

19 · Filter online results by type and section

Steps: After Check 18, tap the filter button at the top right. Tap Only on Pages, then Apply. Open the filter again, tap clear. Search grievance, open the filter, check Archive, then tap Only on any section.

Only Pages

Archive included

What you should see:

• The modal lists TYPE (Documents, Pages) and SECTION (your MEC site's folders), each with a count, every row checked, and Archive unchecked: archived content is left out until you check it.
• Each change searches again at once and the count updates (contract: 7,565, then 396 with Only Pages). The rows are greyed while a search runs.
• With Only Pages, the Section group is gone: pages have no section. The last checked row of a group is greyed and can't be unchecked.
• Once a choice differs from the defaults, the filter button turns blue with a badge counting the values still searched. clear puts every row back, Archive out, and closes the modal.
• Archive included raises the count (grievance: 1,098 to 1,157). After Only on a section, Archive is greyed.

20 · Online search with a slow or missing connection

Steps: With results on the Online tab, turn the network off and tap a result. Search a new term. Turn the network back on and tap Search again. On a very slow network (e.g. Network Link Conditioner, "Very Bad Network"), search a new term.

Slow: still searching

No answer

Tapping a result offline

Searching offline

The two offline screenshots were taken with the app's test switch for "no connection", so their status bar still shows Wi-Fi; on a device in airplane mode it won't.

What you should see: Offline, tapping a result opens nothing and the notice above the tab bar reads "This page needs a connection. Try again when you're back online."; a new search reads You're Offline. Offline search keeps working. On a slow network the notice under the box reads "Searching ALPA online…", then "Still searching ALPA online…" after about 4 seconds; with no answer after about 10 seconds the tab reads Couldn't Reach ALPA Online or Online Search Didn't Answer with Search again. If loading more fails, the list keeps its rows and shows Couldn't load more — try again.